|Imam Zijad’s Corner: Types of Communication-An Islamic Perspective
Basically, there are two types of communication: 1) verbal communication and 2) non-verbal communication.
1) Verbal communication:
In this type of communication, we present our thoughts, emotions, wills and wishes through conversation and speaking. The Qur’an mentions this type of communication in the following verses:
a. “And my brother Haroon is more eloquent than me in speech; so, send him with me as a helper to bear me out. I am afraid they will give a lie to me.” (28:34)
b. “We did not send any messenger but (speaking) in the language of his people, so that he might clearly convey the message to them.” (14:4)
This is the easiest and simplest mode of communication. If we fail to represent our thoughts effectively, it will result in miscomprehension and the listener will ignore the importance of our conversation. Sometimes due to this miscomprehension or defective communication conflicts arise between individuals/parties.
2) Non-verbal communication:
In our daily life, we frequently present our emotions, feelings and thoughts without speaking, through gestures and various body organs e.g. movements of head, hands, arms, eyes, eye’s brow etc.
This type of communication is also found in the life of the Prophet (pbuh) as his companions used to know he was annoyed, his unwillingness and disapproval from his cheeks, eyes, and color of the face. Similarly, the third type of Hadith which is known as “Hadith Taqreeri” is justified from the quietness and positive gestures of the Prophet (pbuh).
In our daily routine life, we answer many questions through movements of head or face. Similarly, we use our hands for giving various signals. Undoubtedly, the combination of both verbal and non-verbal communication makes an impact – positive or negative – on our relationships and the directions in life.